Welcome to Trenzwear, an initiative owned and operated by Emercart Solutions Private Limited. This platform serves as a curated destination for fashion-related products, developed with a commitment to data protection, user privacy, and responsible online engagement. 

Throughout this document, the terms “we,” “us,” and “our” refer to Trenzwear, while “you,” “your,” and “user(s)” refer to individuals who access or use Trenzwear. By using this platform, you acknowledge and accept the terms outlined herein. If you disagree with any part of this document, you are advised to cease using the platform immediately. 

Acceptance of Terms and Modifications 

By browsing, accessing, or transacting on Trenzwear, you confirm your agreement to be legally bound by the following terms. Trenzwear reserves the right to revise, modify, or amend these terms at its sole discretion without prior notice. Continued usage of the platform following any such modifications will constitute your acceptance of the revised terms. If you are unable or unwilling to comply with these terms, you must discontinue use. 

Account Registration & Security Obligations 

Certain features of the platform may require the creation of a user account. In creating an account, you hereby agree to: 

• Be at least 18 years of age 
• Submit accurate, complete, and current information 
• Maintain the confidentiality of your login credentials 

Each individual is permitted to maintain only one user account. Breaches, including duplicate registrations or provision of false information, may result in suspension or termination of access. For detailed information regarding data usage, refer to our Privacy Policy. 

User Commitments and Conduct 

Users engaging with Trenzwear are required to: 

• Use the platform solely for lawful and legitimate purposes 
• Ensure the accuracy of billing and delivery details 
• Refrain from fraudulent activity or behavior that violates these terms 
• Acknowledge receipt of marketing communications (opt-out available at any time) 

Product Information, Visuals, and Pricing 

All efforts are made to present accurate product descriptions, imagery, and pricing. Nevertheless: 

• Visual representations may vary due to display settings 
• Product pricing and availability are subject to change without prior notification 
• Orders may be declined or canceled in instances of incorrect pricing or inventory issues 

Order Fulfillment and Payment Conditions 

Order processing will commence only upon receipt of confirmed payment via accepted digital methods or authorized card transactions. 

• Billing information must match the provided payment details 
• Orders may be automatically canceled if payment is declined 
• Payment failures resulting from third-party service providers are beyond our responsibility 

Shipping & Dispatch Procedure 

Details related to order dispatch and estimated delivery timelines are outlined in our dispatch process. Delivery periods may vary based on user location or uncontrollable external circumstances. 

Please note: Shipping charges are non-refundable unless the delay is directly attributable to Trenzwear. 

Returns & Refunds 

Products may be returned within the designated return period, provided the following conditions are met: 

• Items must remain unused 
• Original packaging and labels must be intact 
• The product must be free from damage 

Refunds will be issued to the original mode of payment only. Customized or personalized items are exempt from return eligibility unless found defective. Refer to our Returns & Refunds Policy for comprehensive guidelines. 

Order Cancellations 

Order cancellations are permitted only if the request is received before the order moves into the processing phase. 

• Once processing has begun, cancellation requests will not be accepted 
• Trenzwear reserves the right to cancel orders in cases of payment failure, inaccurate details, or unavailability of products

Intellectual Property & Content Usage 

All content including, but not limited to, text, images, logos, and design elements available on Trenzwear are the exclusive intellectual property of Trenzwear or used under appropriate license. 

• Unauthorized reproduction, distribution, or modification is prohibited 
• By submitting reviews, images, or related content, users grant Trenzwear a royalty-free, perpetual right to use such content for promotional or marketing purposes in compliance with applicable copyright laws 

Data Privacy & Personal Information 

We are committed to handling personal data with transparency and care. Users may access, modify, or request deletion of their personal information at any time. 

• Data is shared only with verified third parties who adhere to strict confidentiality standards 
• For a full disclosure on data collection and processing, refer to the Privacy Policy 

Prohibited Activities & Legal Compliance 

Any misuse of the platform—including but not limited to fraudulent behavior, impersonation, or activities contrary to applicable law—will result in immediate action, which may include: 

• Account suspension or termination 
• Order cancellation 
• Legal proceedings, where necessary 

Dispute Resolution Mechanism 

In the event of a conflict, users are encouraged to contact Trenzwear directly for resolution. If the matter remains unresolved, it may be escalated to mediation or arbitration with a third-party neutral entity. This procedure ensures fair and impartial settlement of disputes. 

Limitation of Liability 

Trenzwear shall not be held liable for indirect, incidental, or consequential losses or damages resulting from the use or inability to use Trenzwear. Product listings are presented "as-is" and should be reviewed thoroughly before making any purchases. 

Force Majeure Events 

Trenzwear shall not be deemed in breach of these terms or held liable for any delay or failure in performance arising from events beyond reasonable control, including but not limited to: 

• Acts of nature 
• Public health emergencies 
• Legislative or regulatory changes 
• Supply chain interruptions 

Governing Law and Jurisdiction 

These terms shall be governed by and construed in accordance with the laws of India. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts located within the territory of India. 

Policy Revisions and User Notification 

Trenzwear reserves the right to amend or update these Terms & Conditions at its discretion. Any such updates will be published on this page. Continued use of the platform following modifications constitutes your acceptance of the revised terms. 

Contact Information 

For queries, support, or concerns, users may reach out via the Contact Us section of the website or email us at emercartsolutionspvtltd@gmail.com.